Shipping Policy

We ship Australia-wide from local warehouses.

Processing

Orders are dispatched within 1–2 business days. You'll receive tracking by email once your order is on its way.

Delivery times

Metro areas: 2–5 business days. Regional areas: 3–7 business days. Times are estimates and can vary during peak periods.

Shipping cost

Free standard shipping on orders over $50. A flat rate of $8.95 applies to orders under $50, calculated at checkout.

Issues

If your order hasn't arrived in the expected window, email support@ecowhoop.com and we'll chase it up.