Contact Us

Need a hand or want to say hello? We're a small Australian team and we read every message.

Email: support@ecowhoop.com

We aim to reply within 1 business day.

Common questions

Where's my order? You'll get tracking by email once it ships. Orders dispatch within 1–2 business days and arrive in 2–7 business days.

Returns? Unused items can be returned within 30 days — see our Refund Policy.

Are your products really compostable? Yes — we only stock certified compostable or plant-based items from trusted Australian eco brands, and we note the specifics on each product page.